Tuesday, December 27, 2011

One Major Answer Acquired!

I was feeling really bitchy and whiny about having to go into work today with no time off at all.  After all, I avoided retail jobs so I wouldn't have to do that shit!  In the end, though, I'm glad I went in today (although I'm also glad I went home a little earlier than planned and took a nap).  Why am I glad I went in?  Because when I opened my work email, I saw a message from the CareFirst lady (not the one I had been dealing with all week, the one I had gotten some answers from back in September).  Now, the amazing thing is, she emailed me back on Saturday.  I could have checked my email from home, but I didn't expect her to email me back after not being able to reach her for days!  She does earn back some of the points she had lost for being impossible to reach by emailing me back on Christmas Eve, whether she celebrates or not.

So, which answer did she give me, out of the many I have been arguing/begging for?  The Out of Pocket Max DOES apply for infertility treatments!!  And unlike when she told me it should back in September, this time she attached a PDF of the 150-page plan booklet AND told me where in there to look!  So now I have a listing of what the exclusions are for the OOP max, and infertility is not on there.  I'll take a copy of that section over to the clinic on Wednesday.  I also need to call/email my nurse tomorrow and check on the status of the letter of medical necessity for the IVF appeal.  And check with CareFirst about who's in network for PDG now that I have a better idea of what companies to ask about.  And get the process started with whoever is in network.

But the important thing is that now I know that I can go ahead with those, secure in the knowledge that the amount we had budgeted and put in the FSA will be enough for anything and everything non-cryo-related.

Coming attractions in this space: Book review of What He Can Expect When She's Not Expecting, by Marc Sedaka.  DH read this a while ago, but I just got around to reading it after DH pulled it out to explain that I wasn't at the top of the Wife Psycho Scale even in the middle of last week.

4 comments:

  1. Ack! I'm so sorry your fighting this much with insurance and what not to just be able to go through your first IVF! It is great news that you've gotten an answer from the lady. I hope that is the jump in the right direction that you need!
    Greetings from ICLW.

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  2. Ooh, I can't wait to read that book review! I'm so glad you got some answers!

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  3. Well, I'm certainly glad D did that for you. How about that - an answer on a Saturday, & Christmas Eve! And what a perfectly thorough answer! How cool about her attaching that file & telling you where to look! I'm so glad! Love you!

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  4. Here from ICLW!
    Thanks for the book recommendation! I should get it for hubby! Hoping you get more answers in the future - it isn't fair to go through IF AND insurance battles!

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